Question 1

Do you work FOB, EXW or DDP?

Accepted Answer

All three. We set the Incoterm with you depending on how much logistics you want to handle: EXW if you manage transport, FOB from a Chinese port most often, or DDP delivered duty paid if you would rather touch nothing.

Question 2

Do I have to order large volumes?

Accepted Answer

Not necessarily. Minimum quantities depend on the manufacturer and the product. Part of our work is negotiating reasonable first runs, then scaling volume once the supplier has proven itself.

Question 3

How do you guarantee quality before shipment?

Accepted Answer

We follow production on site and inspect the goods before loading, with photos and reports. When a project calls for it, we commission an independent third-party inspector. Nothing ships without sign-off.

Question 4

Who pays the suppliers, and what is my risk?

Accepted Answer

The house pays suppliers from its own account and puts its name to the contracts. You do not wire a deposit to a factory you have never met: you deal with us, and we carry the relationship.

Question 5

What are the lead times from sourcing to delivery?

Accepted Answer

Expect a few weeks for sampling and qualification, then the production time specific to the product, plus three to five weeks of sea freight to Europe. We hand you a firm timeline at kickoff.

Question 6

How is this different from Alibaba or a marketplace?

Accepted Answer

A platform introduces you, then leaves you alone with the factory. We are on the ground: we meet manufacturers at the Canton Fair, negotiate in Mandarin, control production and answer for a delivered result. Not an algorithm, people.